Safety Is the Foundation of Everything We Do
Before a child can learn, explore, or grow — they need to feel safe. Here's exactly how we make that happen every single day.
Secure from the Moment You Arrive
Our Downtown SF location is equipped with multi-layered security that starts before you even enter the building.
Keypad Entry Only
- Unique 6-digit codes issued to each enrolled family
- Codes change every 90 days automatically
- All entry attempts logged with timestamp
- No public walk-in access to classrooms
Authorized Pickup Only
- All authorized adults listed in Brightwheel
- Photo ID required for anyone not recognized by staff
- Parents notified instantly of any pickup issue
- Emergency contact verification on file
Monitored Camera System
- HD cameras in all classrooms, hallways, and outdoor areas
- Footage stored securely for 30 days
- Reviewed by director weekly and upon any incident
- Parent-viewable live feed available upon request during tour
Building Security
- Located in a professionally managed commercial building
- Building security desk active Monday–Friday
- Elevator access requires keycard after hours
- Fire suppression system throughout building
A Clean, Healthy Environment Every Day
Sick Child Policy
- Children must be fever-free for 24 hours before returning
- No vomiting or diarrhea in the past 24 hours
- Contagious illness requires physician clearance
- We notify all families of exposure to communicable illness
Hygiene Protocols
- Handwashing before meals, after outdoor time, and after toileting
- All surfaces sanitized with EPA-approved child-safe products
- Toys rotated through dishwasher cycle daily
- Diapering area sanitized between every change
Allergy Management
- Full allergy profiles collected at enrollment
- Nut-aware (peanut and tree nut) facility-wide
- EpiPens stored and administered per child health plan
- All staff trained on anaphylaxis response
Vaccination Policy
- CA state immunization requirements fully enforced
- Medical exemptions reviewed per CA Health & Safety Code
- Current vaccination records on file for all children
- Annual flu vaccination strongly encouraged for all staff
Prepared for San Francisco's Realities
From earthquakes to fires, we've planned and drilled for the scenarios that matter in our city.
Fire Safety
- Fire drills conducted monthly — all staff and children practice
- Sprinkler system and smoke detectors on every floor
- Two designated emergency exits from each classroom
- Assembly point: Fremont Street plaza, 1 block away
Earthquake Preparedness
- Drop-cover-hold drills quarterly — children learn calmly
- 72-hour emergency supply kit on-site (food, water, first aid)
- Reunification plan posted and communicated to all families
- Out-of-state contact protocol in case local lines are down
First Aid & CPR
- 100% of staff CPR and First Aid certified (renewed annually)
- Pediatric First Aid kit in every classroom and outdoor area
- AED (defibrillator) on-site and staff trained
- UCSF Medical Center 4 minutes away by car
Lockdown Protocol
- ALICE-trained staff (Alert, Lockdown, Inform, Counter, Evacuate)
- Interior lockdown drill conducted twice per year
- Parents notified via Brightwheel within 5 minutes of any incident
- Law enforcement contact list updated annually
You're Never Out of the Loop
Real-Time Updates via Brightwheel
Brightwheel is the industry-leading childcare app that connects you to your child's day without interrupting it. From the moment your child arrives, you'll receive:
- ✓ Check-in and check-out notifications
- ✓ Activity and learning moment updates with photos
- ✓ Nap time, meals, and diaper change logs (infants)
- ✓ Direct messaging with your child's teacher
- ✓ Monthly billing and digital receipts
- ✓ Emergency alerts and school-wide announcements
Our open-door policy means you're always welcome to call, visit, or message us — no appointment required during pickup hours.
A Facility Worth Seeing In Person
Every space at Amores is designed to be beautiful, purposeful, and safe. Here's a glimpse — a tour will show you the rest.
See Our Safety Systems in Action
A 30-minute in-person tour lets you walk through every room, ask our staff any question, and leave with full confidence.